Last updated: September 2026
These Terms and Conditions (T&Cs) apply to all contracts between Christian Brettenthaler, Hauptstraße 37, 8074 Raaba-Grambach, Austria (hereinafter the "Provider"), operator of cbnode.at, and its customers regarding the use of the Ajax Bridge portal. Deviating terms and conditions of the customer are not recognized unless the Provider expressly agrees to their validity in writing.
The Provider makes available a software-as-a-service solution ("Ajax Bridge") that connects alarm systems manufactured by Ajax Systems with the Provider's cloud platform and makes device states, events and control commands available via an MQTT interface as well as a REST API. The Provider strives to continuously develop the service further but assumes no obligation to provide specific features that have not been expressly agreed upon.
The contract is concluded through the customer's registration in the Ajax Bridge portal and the subsequent activation of the account by the Provider. There is no legal entitlement to activation; the Provider may decline registrations without stating reasons.
The following prices apply (per system and per year):
Billing takes place for one full year at a time from the date the system is activated. Payment is made by bank transfer or PayPal (invoice via PayPal).
Optional Floor-Plan-Designer-Add-on
An additional fee applies for the optional Floor-Plan-Designer-add-on (multiple floor plans per system with live status, kiosk full-screen view, camera points (Beta) with live image and one-hour video archive per camera, PIN-protected remote control):
The video archive feature is included in the add-on price at no additional charge. The add-on is activated through a binding booking in the portal, applies per system, and automatically renews for another year unless terminated in accordance with the applicable notice period (see § 5).
The Provider reserves the right to adjust the prices set out in this section with reasonable advance notice, in particular to offset increased costs based on the development of relevant cost factors (e.g. infrastructure, personnel, or licensing costs). Customers will be notified of a price adjustment at least six weeks before it takes effect (notice by email is sufficient), and it will only apply from the next renewal date or the next billing period onward (see § 5). Contract periods that have already been paid for remain unaffected by a price adjustment until their expiry; this applies in particular to multi-year terms activated through a distributor license.
In the event of a price increase, the customer is entitled to a special right of termination effective as of the date the increase takes effect; the Provider will separately draw attention to this right in the notice.
Contracts are concluded as annual subscriptions and automatically renew for a further year each time unless terminated in the proper form and within the deadline as of the expiry date. This applies equally to optionally booked add-on features (e.g. the Floor-Plan-Designer-add-on pursuant to § 4), which are likewise concluded as annual subscriptions per system and may be terminated independently of the base contract. Should the Provider intend to discontinue the service in whole or for individual systems, customers will be notified at least 30 days in advance.
The Provider strives to operate the service reliably and with as little interruption as possible, but, given the scale of its operations, cannot promise or guarantee any specific availability rate (e.g. in the sense of a formal Service Level Agreement).
The core functionality of Ajax Bridge — in particular the connection to alarm systems, the receipt of events, and the execution of control commands — depends on the availability of Ajax Systems' cloud platform (the "Ajax Cloud"). This platform is operated by Ajax Systems, not by the Provider. Outages, disruptions, maintenance work, or changes to the Ajax Cloud are outside the Provider's control and do not constitute a defect in the Provider's service, nor do they give rise to any claim against the Provider.
Necessary maintenance work on the Provider's own infrastructure will, where practicable, be announced with reasonable advance notice and carried out outside peak usage hours where possible; urgent measures, in particular security-related ones, may require short-notice action without prior announcement.
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The Provider is not liable for outages or disruptions of the Ajax Cloud or other third-party systems over which it has no control. Otherwise, the Provider's liability is limited, to the extent permitted by law, to the amount paid by the customer for the current contract year. This limitation does not apply in cases of intent, gross negligence, or personal injury.
Austrian law applies, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. To the extent permitted by law, Graz is agreed as the place of jurisdiction.